Look. The staff has always been fine to me, and yeah maybe there is some attitude every so often, but what do you expect from a fast food joint in the middle of Hollywood? Sometimes it's gross, sometimes it's clean. They're all doing their best. I'd probably ignore half my customers too if I had to deal with a majority of the crap they see every night. Anyway... that being said. It's Popeye's. I eat here once or twice a month. I've never had any issues other than not getting the right sauce. I went last night and Janesha helped us. I liked her. She was sassy in all the right ways and really seemed to be making the best out of the night. They were super busy when I was there. The line does get kind of long, and yes they are a little slow at times, but it seems like whenever they're slow, its because someone is being trained. There's no parking other than street (again... Hollywood) so that causes problems, but whatever. It's better than going to Chick-Fil-A.
(4)
David B.
While attempting to buy two biscuits for carry out at Popeye's on Hollywood Boulevard in Hollywood on 9/12/15 at just after midnight, I was assaulted by the security guard who told me that I had to leave based on the grounds that I had a service dog inside the store without an identification card. He was completely uneducated on service dog law (No such identification is EVER required by law). When I attempted to educate him, and get a clear answer on what law I'd violated, he grabbed my arm and twisted it to get my camera phone out of my hand, because he didn't like being on film. He then presses stop and drops my phone on the counter --- That is where the film ends, and you will either need to rely on my word, or call Popeye's to see their security footage --- He pulled out his taser and zapped it in my face a bunch of times and threatened to tase me, all while my American Pit Bull Terrier, who is police trained, is remaining completely calm at my left side. That being said, customers started angrily approaching the guard and confronting him in the masses about assaulting me and taking my phone; One customer demanded the guard return my phone to me. At this point, the focus was no longer on me, so I yelled to the guard who was being bombarded by Popeye's customers that I was exiting the store voluntarily and calling the police. He LITERALLY chased me outside and yelled to all of the black people standing around that I called him a 'N*gger'. Let me state for you unequivocally, that THIS DID NOT HAPPEN. He even told the police that I did! That is 100% falsifying information to a sworn law enforcement official. I'm a pretty smart dude. Even if I were a full blown racist, I wouldn't call an African American security guard a very unpleasant racial slur in a room about 80% full of hungry African Americans. That's a fool's errand. Race was never brought into this until he made a problem where there was none by lying. Ultimately, the police took a report, and I told them I wanted to press charges. Legal action to follow. Whereas the food is usually delicious, and the wait staff are always pleasant to myself and my service dog, and this review should not necessarily reflect their individual service to me, the security firm in which this Popeye's employs guards from needs to be completely reevaluated.
(1)
Todd P.
OK So I have to raise my rating from one star to 3 because someone told me they now actually accept credit cards or debit cards. I went back to the place when I was walking by the other day and it seems as if they got the message and cleaned up their act. I will give credit when credit is due !
(3)
Gretchen H.
Do you really want to see the freaky side of Hollywood? Come to this Popeye's. Every time I come in here there's some marvel of human evolution in this place. Other then fearing for your life for delicious greasy goodness this place is a winner in my book! :D I love my some Popeye's...crispy golden fried chicken.............mmmmm......chicken..... Oh...but on a side note, faux honey now?! WTF?! It's gross!
(4)
Ags P.
You know times are tough when you're in line at Popeyes, and the woman in front of you orders ONE chicken wing. Seriously? Wow. I was surprised. I was kinda scared outta my mind, when I found out the closest Popeye's was on Hollywood and Cahuenga, and I had to be there at 7pm, when it is dark outside already. But damn, but my cousin had a hankering for them, so I had to deliver! Of course...there's no parking. OF COURSE! So, I found myself going there, after work, parking a couple of blocks down, and hoofin' it, in my heels to this place. So...as I stepped in, with my work attire, I immediately felt out of place. But who cares, I'm hood, yo! I grew up on the streets...okay, maybe not that hood. Suffice it to say, I didn't look around, kept to myself, got my chicken, and got the heck out of there, asap. It's good eats. It's Popeye's for goodness sake!
(3)
Jason M.
very bad ! chicken pink inside ,hard as a rock outside ,bisuits hard and cold.this place is sad ,the only thing that was right on my visit was the mashed potatoes other then that i am done here at popeye's on hollywood blvd . my name is jason morimoto and this message has been appoved .
(1)
Katie L.
Oh dear lord. I've never been so nervous eating chicken in my life. It's all fun and games watching the Hollywood Blvd. riff-raff walk in and out, until a crazy lady walks by and pulls your hair...!!! I was just sitt'n there eat'n my chicken, minding my own biznass and she gives my hair a tug. Sheesh! Yummy food but you can forget about eating in peace at this location.
(2)
Gerard I.
A few weeks ago, me AJ and M., went out to kick it in Hollywood. Aj had not eaten since the early part of the day--a quick stop was in order. He got a quick piece meal, and he seemed satisfied. I just had to keep my guard up, 'cause the homeless and gutter cats do come in and out. Shit, in this town, you gots to keep your head up. I almost joined AJ in a meal for myself, then realized that it's slightly overpriced--the Pasadena location is much cheaper. I hope they're not putting a premium on the food, because it's Hollywood. Oh well, I saved my money for some bacon wrapped hotdogs that night.
(2)
alex C.
Yes for cheap food in Hollywood! Pay attention to their signs on the windows. Those deals are always better than whatever they have on their regular menu. They have a really cheap Tuesdays chicken deal and some good family meal deals always running. Get the chicken spicy for extra flavor and their cajun mashed potatoes. Their biscuits are very buttery and chicken very greasy, so if you're health conscious this isn't your joint.
(4)
A C.
I can't believe I am raving a fried chicken place. I don't eat it often...but I was craving some spicy fried stuff and happened to pass by Popeyes at the right time. This location around 6:30 pm had a long line of customers. I don't know whether it's been a long time since I last had it, the chicken tasted so good to me. They fry the chicken with a lot of mix. But, if you peel the skin off, which I do for health reasons, the meat inside is so tender that you could eat two pieces with a bowl of white rice. A great alternative to KFC. The fried shrimps were not as good because they were over fried and dry and tough.
(4)
philip r.
being a country boy raised up on country cookin' and with a taste for Cajun spice, it's hard for me to find the "real deal" in a place like L.A. but Popeye's really is the best fried chicken and traditional Southern/Creole cooking you're gonna get at a chain. that's all there is to it. and it's really your only option North of the 10. pretty sad, i know. but that spicy fried chicken and Country-meets-Cajun-styled sides satisfies both my love of old-time Southern fare and piquant Creole cooking. i even like the location in the heart of Hollywood - a droll little juxtaposition. they lost that 5th star, though, just because the place is cash-only. post-70s technology too expensive for ya? got a bunch of Illegals running around in the back that you have to pay off-the-books? i really can't understand the reasoning for this. but it's the best Country Cookin' certainly in H'wood, and possibly in L.A. start taking my debit card, and it's 6 of 5 stars from me!
(4)
Brian M.
If you set up a camera and filmed this place at 12am on a Saturday night you would have a hit show on your hands.
(3)
Jon B.
I only come in here after drinking at Tiny's for 2 reasons: 1. Restroom with no wait (Dirty) 2.Biscuits with honey!!!
(3)
Arch T.
Don't go late at night. They only take cash and don't give out receipt when you ask for it. I'm not sure what the employees are doing with the cash but the manager might wanna check on their night shifters and do some accounting and inventory.
(2)
Denise V.
Only reason it didn't get a 5 star was because of the people and location. You really can't eat in peace when homeless people are constantly asking you and others around you for money. Other than that, the employees are friendly. The food is SO good. I just tried Popeyes about two weeks ago and I fell in love. I get #6 the Spicy strips with a side of mashed potatoes. The fries are sometimes good and sometimes too soggy. Other than that, the spicy chicken is the best!
(4)
Seth L.
The spicy friend chicken thigh and wing with a biscuit - I don't think I've ever had better fried chicken in my life...no joke. Only $.99 on tuesdays! Only drawback is that some of the male employees genuinely seem to hate life and their customers.
(5)
Mike A.
Stepping into thIs popeyes is like walking into a dream world. Like opening a door that just leads back to the previous room, you wait for someone to take your order only to end up at the register at the opposite end of the counter. Suddenly you find yourself back at the other register waiting for someone to take your order again. Eventually you order your chicken and get to wait around for about 15 minutes being approached by oracles and reincarnations of lord Jah who for some reason seem to always be 1$ short for a #7 chicken combo. Eventually your chicken comes out and you enter pure heaven as you bite into the hot spicy chicken breast that the employee rubbed his butthole on. If you ever feel like taking a few Xanax without the side effects just come here.
(5)
Bret W.
Low value/high prices (for fast food)...no free drink refills...biscuits 90 cents each...geez- this place makes the Titanic look like a dream vacation
(1)
Ida C.
great chicken, disinterested counter people, sometimes the dining room is just plain grubby. and what can I say about the customers - well, sometimes they're "colorful" and sometimes they're friggin' scary!!
(3)
Richard C.
Finally my wife did not get shorted a muffin or piece of chicken at Popeye's. Apparently the girl who was robbing customers is no longer working there. I hope she was arrested! So it's safe to buy chicken there again.
(4)
Maral A.
5 stars, cuz food was great. (I don'teat chicken,but my pals do,and did) And also because I DIDN'T go potty. I figure it was a safe bet there was a monster in the bathroom.
(5)
mike s.
Sketchy beyond belief. I'd never eaten at a Popeyes but saw a sign in the window advertising two pieces of chicken for 99 cents on Tuesdays. It was a Tuesday and I was hungry so I went in and ordered two pieces and mashed potatoes to go. There is no way I would dine in at this place. The only people eating inside were homeless people, or those indistinguishable from homeless, and really what's the difference between the two. As far as the food goes it was edible. It's greasy fried chicken (duh). It was a good deal at 99 cents but I wouldn't pay full price for it.
(2)
Genevieve B.
I was raised on this place back home in Houston, and then living close to 5 years in New Orleans but I'm going to write the diclaimer that should go on the side of every single item on the menu: Tonight your mouth will love you for it, tomorrow your ass will hate you for it. Do not stand near open flames for 24 hours following consumption.
(5)
Cat T.
What can I say? Popeye's is my absolute favorite when it comes to fried chicken. I love their spicy chicken. Their biscuits are awesome. At first bite I wasn't too fond of their mashed potatoes but at around bite number six I was hooked.
(5)
Amy L.
Best place to wander in after boozin it up at all the hollywood clubs in the vicinity! I'd eat here even if I weren't severely intoxicated. Parking is a nightmare, but their spicy crispy chicken is a DREAM! their biscuits taste like buttered butter and their mashed potatoes laden with a rich and hearty bacon jalapeno gravy. A heart attack waiting to happen, but at least i'll die happy.
(5)
Rengie M.
I pick Popeye's over any chicken place (except Bernie's Teriyaki). But only when they have the fried crawfish / fried rice... ummm yummy.
(5)
jazzy d.
Filthy, filthy, filthy. It was so scary I couldn't even eat. It was scary in broad daylight in the middle of summer. Stay away.
(1)
Hiland H.
want the true hollywood story? come to this popeyes. eat next to a homeless gutter punk. dirty. no free refills. i feel like i have aids after eating there.
(1)
Paul L.
i love this place and all the crazy people that come in here.
(5)
Susamoy A.
One of the worst Popeyes franchise I've ever came across. Bad customer service, cold decomposed food, almost no parking, dirty sitting area, no drive through & invaded by homeless people Menu doesn't have all the foods. So if you try to order something that's not on the menu, they'll look at you like you walked in to Popeyes for the first time in your life. And anything they have to make fresh (like fried shrimp), they'll discourage you not to order & if you insist, they'll say it'll take 20-30mins. We had a office party, so I ordered all legs & thighs (40pcs). After i came back to our place, i found out they gave me mixed box. And one of the wings had a big feather. When we took it back, they didn't apologize or even admit that's a feather. They tried to convince us that's a tissue! Hahahaha! Avoid this junkyard for any costs!
(1)
Stephanie S.
For the amount of doodoo they have to deal with on a daily basis I applaud the people that work here! People forget that the people who make your food are human they don't get paid very well either, they were 10 minutes to closing with people piling in and they were pretty good about serving everyone though hectic still all around decent service for wanting to go home!!!
(4)
Elvi T.
Are. you. kidding me?! Parking is impossible to find, the restaurant matches the dirty streets right out its doors, and the chicken SUCKS. I was told there was gonna be a wait since they didn't have spicy chicken readily available and you're gonna make me wait 15+ minutes to get super dry chicken thats obviously been waiting under the heat lamp all day?! I really hope this isn't the norm quality of chicken people get around here. My heart breaks for all fried chicken lovers out there.
(1)
Jessica E.
I went to Popeyes two nights in a row, after two nights of partying in Hollywood. I loooove that they are open until 4am because I usually crave junk food after a late night out. I arrived around 2:30am both nights, and boy are they SLOWWWWW. I really don't know what takes so long for the line to move, but I don't really care because I love their chicken strips, their seasoned fries, and their biscuits! I always get the Number 6, and I'm always a happy camper once I finally sit down and get to eat my food!
(3)
Aishah S.
Tony is the best cleaner ever he makes sure the store look very clean. Cherie is the best cashier ever !!!!
(5)
Davit B.
Went her too eat too day only had sweet tie and fruit punch no sprite no coke no dr pepper worst place in Hollywood had too wait 15 minutes for my food no one was in the store but me wait 15 minutes wow''''''''''''
(1)
Ashlee H.
DO NOT EAT HERE!! I got to the bottom of my fries and there was a cock roach in the bag. I threw everything up. I couldn't believe I ate all that food and then discovered a roach at the bottom. It was my very first time eating at Popeyes and will definitely be my last. Don't do it! There is a picture of the roach in the bag posted if you need to see for yourself. I'm telling everyone how disgusting this place is.
(1)
P B.
This Popeye's has been recently remodeled and looks so much nicer than it used to. They should have taken that time to retrain their staff. It's always the worst staff experience anytime you go in, but I live in the neighborhood and its the only fried chicken close by. You have to put up with the band of idiots. Their staff HAS to be trained. You get your order in and half the time you're waiting there staring at the expediter who is just standing there doing nothing! Nothing! They move at a snails pace, or they get lost in some conversation with themselves or one of their "regulars" who are there just to use the restroom. They need to catch up with them first before they get to any orders. I once saw I guy get livid when after waiting for 15 mins for his order they informed him they actually were out of that type of chicken. 15 minutes! For them to look at the rack of chicken in front of them and say, oh yeah, we don't have that. I just got back with an order that was supposed to be ALL WHITE MEAT. I looked at this one piece too quickly, should have trusted my gut, when I said this doesn't look like a breast, it's too small. The kid said, no, no that's a breast. I get home. Nope. It's not. Dark meat. SO THE STAFF AT POPEYE'S CHICKEN CAN'T IDENTIFY PARTS OF A CHICKEN ACCURATELY!! WTF!?!?
(1)
Angel M.
The food is fine, usual Popeye's fare, but the service sucks. I ordered a spicy breast (3.15, a spicy chicken breast and a biscuit), the same order as the customer in front of me. He was served immediately after ordering and I had to wait for 10 minutes. All the chicken was cooked, I was simply ignored for that long even though I was waiting right in front of the register and making occasional eye contact with the woman working the front (this happened today June 20th, 2015 at about 8:15 pm). Felt pretty crummy when I finally received my order and the guy in front of me was already gone... Ridiculous
(1)
Steve A.
Great greasy chicken on the go. The sides are tasty, but the staff is rude...I guess I would be too having to deal with all of the riff raff coming into this location ***too pricey for what you receive
(2)
Stefan B.
I thought all Popeyes were made equal but I guess not. This was so greasy. Like I know it's Popeyes and it should be greasy but they like straight up forgot to drain the oil off the chicken surface. Plus the chicken strips had this weird, plastic taste to it. Go to a Popeyes that's more hoppin. I didn't go in because I didn't wanna get my ass towed so I waited in the car while my friends went in and they said it was totally empty. And they waited like 20 minutes I shit you not. I was in the car like damn is this fast food? Why isn't it fast tho? Fuck this shit I should have gone to Yoshinoya. I wish the Popeyes on Melrose and Vine/Rossmore was still open. If it was i wouldn't have any problems in my life
(1)
Robert G.
Literally the worst encounter ever. The counter person was named rourke. Not only did he screw up my order but had me grabbed off the street due to his fuck up. I run 8 restaurants in Hollywood. His fuck up would be a fire able offense. I just hope that Popeyes would care about their customers more than to rely on this.
(1)
J Michael A.
I dont know her name but taller black girl who works there is soooo nice. If a line always apologizes and makes customers feel good. And she remembers what us regulars like. A+++++
(5)
Joe T.
How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously?
(2)
Nicole L.
I've always loved Popeyes for their fries. They are the only thing that never fail. The same goes for this location. That's the only reason they get two stars. My fries were fresh, but my tenders were soggy. The third star is for how fast they got my food after ordering. However, I stood at the register for 5 minutes before anyone even said anything to me. Then a few minutes later he asked if I wanted to order. So I got a number 3, or whatever it is for a 3 piece chicken meal. However, my lemonade was literally filled to the rim with ice. I got maybe 3 sips out, and that was it for my medium drink.
(3)
Andy W.
The best Popeyes I ever had in my life! The powerful smell of tasty chicken filled my nostrils and made my stomach hunger for chicken. The chicken was amazing and I love the shrimp. You should also not miss the biscuits.
(5)
Kimberly M.
It's popeyes...you can't really expect exceptional service. I waited 5 minutes to get my order rung in, but the staff was nice, so i didn't mind. It took about 10 mins at max to get my food, which again, did not mind. They were out of ketchup, as I overheard so that must kill it for a lot of people. Anyway, I came here for the signature taste, not the service. so 4 stars from me. Edit: I saw someone's order who just walked in 10 mins after be given after I have been waiting for near 15...and had to say something for them to commence my meal. I'm not here for the service...but I want my food. Dissapointed. Also, this girl working seems like she needs more training.
(1)
Judy H.
If you're craving some fast food fried chicken, Popeyes is THE best place to get your fix. Trust me. I'm originally from New Orleans, where we know our fried chicken AND it's the motherland of this awesome restaurant. Pros: + Fried chicken: I usually order the two or three piece chicken meal which has a side, biscuit, and drink included. My bf got the chicken po'boy which might've made his eyes roll to the back of his head. Side notes - If you're not a fan of spiciness, go with the mild flavor. And yes, there is a LOT of batter on the chicken. Some people may see this as greasy and gross. I see it as delicious chicken fried the way it should be. + Side options: If you've never had Cajun food and feel adventurous, I'd suggest the red beans & rice or cajun rice. Otherwise, my other favorites are the mashed potatoes and cajun fries. + Price: The portions are very reasonable for what you pay. My two piece meal was about $6. + Other: When we visited, the place was starting to pick up due to the lunch rush. However, there was hardly any wait to get our food, and the lady who took our order was courteous. Cons: + Location: This restaurant is located among the busy streets of Hollywood. As another Yelper mentioned, it makes for some good people watching. + Parking: There's only street parking so be prepared to walk a few of blocks if you aren't lucky enough to snag a space close by. + Drive thru: There isn't one.
(5)
Justin J.
I wish I could comment on the taste of the food, however after thirty-five minutes of waiting and several times of asking (each time they were "out of this or that") I just took whatever they would put into a box. The staff are absolutely dreadful and just stand there walking back and forth. The cashier moved at a glacial pace which was sadly way faster than their kitchen. I came with someone who happened to order the exact same menu item I did and he got his food within 5 minutes and finished well before they cared to even look at mine. I took what they gave me, none of which was anything I even ordered, and left it in the box. No thanks. Awful, awful staff experience.
(1)
Ken S.
Food is really good!! Parking sucks if you are driving. I only went one time, but it took about over 20 minutes to receive my order, which they forgot to give me one of my sides. Wahhh!! I was looking forward to those Cajun fries!!
(3)
Wigmor M.
I have been a Popeye fan since I discovered their amazing fried chicken in Chicago. Now that I move to LA, I discovered this location a few blocks from my place. I have always ordered from this location but something happened last week that requires a special mention. Last Sunday, I ordered a 12pc. but instead got an 8pc. combo. I immediately called the restaurant and informed them of the mistake. The customer servicing I received was AMAZING!!! John put a note regarding the mistake and I kept the receipt. Today, I went to the restaurant and John immediately recognized me. He was very apologetic and ensured that the mistake is rectified. This is the type of customer servicing that all other fast food Chains should copy. I am all the more a fan of this Popeye's location. Superb chicken and superb servicing. Thank you John for being totally awesome!!!!!!!
(5)
Lynn O.
Not bad! The workers are friendly. I mentioned it to one of the workers and he suggested to try the blackened tenders. It wasn't amazing but it was still pretty good. It's seasoned well. The biscuits, oh my god. They are amazing. I didn't like the mash potatoes that much but whatever. There's a lot of weird people here but that's just because it's in hollywood.
(4)
Sara H.
This branch takes the fast out of fast food. Not to mention the fact that parking's a bitch and honestly, a 5 year old could have gotten my TO GO food faster than they did. Food was okay. I just didn't like the idea that over 3 people had to prepare my order. It's called use a pen and mark off whatever you got ready off the god damn order ticket. There wasn't even a line of people nor was it busy. I love Popeye's but Jesus Christ, this branch needs to step their game up.
(2)
Lessie W.
Chicken is always hot and Fresh when I get here....only thing I didn't like was I ordered a kids meal for my 2 yr old son and they didn't tell me they were out of toys....I got back to my hotel room and notice it. Called them told them I would be back to get the toy...walked all the way back for them to tell me they were out....Something they should tell people at the time of purchase. We all know kids live for the toys.
(4)
Erica C.
The staff is alright, food is...popeyes. Biggest complaint: BUMS. In the 20 minutes I spent there 5 people came up and asked me for food or money. How do they let this happen? The place isn't that big and I know cashiers can see/hear the harassment, so why is nothing done about it?
(2)
Bob D.
I was skeptical after reading some of the reviews about this branch. Apparently they must have gone through a major renovation since some of those older reviews. The place was clean, bathroom pleasant, and the service super quick. To be honest this was my first visit to a Popeyes so I don't know how it relates to other locations, but the food was so good I will be seeking out more. I enjoyed the people watching of all the people walking up and down the street.
(5)
Karli P.
I'm pretty sure I got a UTI from this place, I'm not even going to lie to y'all. I was visiting from Utah, which lacks in Popeyes establishments, so I was excited to see what they offered. I am a vegetarian, so I walked in with the understanding that I wouldn't have many options. I was correct. Despite how filthy and depressing this place was, I was hungry and had to pee. I ordered the beans and rice, then got my bathroom token. I was incredibly horrified upon opening the bathroom door. It was small, dingy, and I felt like I could manufacture and sell meth out of it if I was feeling like Heisenberg that day. Despite my better judgement, I dropped my drawers, and plopped down onto the toilet that has probably had prison "hooch" made in it. Let me tell y'all how much I regret peeing there. Because of that sketchy toilet seat, I now have a positive UTI test in my garbage can. I'm sure y'all can imagine my symptoms as well. The gross beans and rice wasn't even worth the pain I'm in now. Please ladies, if you must eat here, don't use the bathroom.
(1)
Jay B.
Back on 12/24 at the behest of a friend visiting from outside of the US. Waited in line forever it didn't move. Staff could not take an order and move the line for anything. The staff is friendly but this location shouldn't be this dysfunctional.
(1)
Yankee R.
The scenery is amazing and you'll never be bored while secretly observing all the other diners, because their clientele is NO JOKE. Just don't get caught because some of them might get freaked out and say random nonsensical things towards your way resulting in a not so enjoyable chicken meal. When it comes to the food, they got fried chicken, biscuits, beans, cole slaw, and I have no idea why in the hell I'm listing all their food. Anyways, I doubt it would win any awards but when 420 is in full effect, it hits the spot. If I ever end up here, which isn't that often, not because I prefer not to, but because my damn body likes to revolt more and more as my body grows older, I usually head there on Tuesdays, because of their Thigh & Leg special, which i think is 1.29? It used to be 99 cents, but I'll survive. Popeye's Chicken & Biscuits is the place to go if you're in the looks of a GOOD time.
(3)
Arthur W.
I wait for 30+ mins on a late night Saturday night. We ordered a 24 piece meal with 2 sides. Told them macaroni and cheese & the coleslaw. And told them to give us hot sauce and ketchup. They gave us coleslaw and the Spanish rice. And they gave us hot sauce with no ketchup. I mean I did tell you my order in English right(cuz the menu was in English)? And if I'm correct.. California is no longer part of Mexico and oh wait hold up. Half of your staff isn't even hispanic. They are like African American. Wtf puto! This isn't effin Los Pollos Hermanos. Where's the corporate number? Like it looks pretty in here but it's the worst experience I've ever received at a popeye's
(1)
Melissa M.
This place sucks. It's dirty, the workers are rude and the food just looks and tastes terrible.
(1)
Michael J.
Popeye's after a long late night is a must. I actually love the chicken and the staff!
(4)
Zoie H.
Man, if you ever want to be depressed come to a Popeyes on a 99c Tuesday. It was really sad to see the eclectic mix of homeless people, people who were down and out, large families and old(er) people who were eating on a budget, and broke ass college students like myself. I honestly did not feel like a million bucks in here. It was a really sad mix. A lot of people in here are the people that I see late at night on the streets, and it doesn't make me feel good that perhaps the only nice thing they can get that week is popeyes. But i guess on the other hand the 99c Tuesday meals can really help some people out. Sure it's far from "gourmet" food, but for 99c it's a hot meal - and that can be enjoyable to many. Service was efficient and "fast food friendly". The onion rings were a waste of money. The chicken was edible. Don't expect to feel great after you leave.
(2)
Tish N.
The only reason why I give this place one star is because our food was fresh & standard Popeyes. My major grip was the cashier messed up our order. That happens & it isn't the end of the world. The problem is that the guy behind the counter threw the old food back under the lamps. How about no! That's not sanitary. Secondly, a homeless man approached us while we were eating begging. I ended up giving him some food, mostly so he could leave. Knowing where their location is & they should invest in some security.
(1)
Scott R.
I love Popeye's Chicken, but this place is run by the biggest bunch of incompetent doofuses I've ever seen. I got there and there was a four person line, and it still took about 15 minutes until someone took my order. It took another 10 minutes for me to actually get my food. I was in a rush so I grabbed my bag and sped out of there, later to find out they only gave me half of my order. The employees at this store are the strongest argument against paying fast food workers $15 an hour. I'm fairly certain that you could train stray dogs to do a better job than them.
(1)
Ajhee N.
The employees here are always so sweet to me and just a joy to be around. Especially Matthew and Codi. :)
(5)
C L.
Third time going (I'm a masochist). 1st two times weren't great employees didn't know their menu, management was aloof, etc. Heard they had shifted things around. Well, service was a lot better. But parking is still a massive pain. I don't want to pay to get food before I pay for food. Parking lots all round starting at $5. Work on parking (and all the homless people that stand right at the door) and this place might actually be worth the trouble.
(3)
Brian R.
@PopeyesChicken - This looks like a Popeye's, but the chicken barely taste like Popeye's. Either they tried stretching the seasoning or the flour and oil needed changing, but Something is took the flavor out of the chicken at this location the night I wen
(2)
Justin E.
Definitely not one of the better Popeye's I've been to. First off the parking is terrible, have to find street parking and good luck with that. Not Popeye's fault though. Secondly, every time I've been there the employees are not very friendly or helpful. The inside is definitely not inviting, I always get it to go. A couple times I've been there the place has been filled with light smoke and was very warm. The food quality seems to be hit or miss. One time you might get fresh food while other times (which seems to be a majority of the time) you can tell the food has been under the warmers for quite a while. Overall I give it two stars. Definitely below average but I'm sure there are worse restaurants out there. If there was another location nearby I would go there instead.
(2)
Mr. D.
Well....Here goes... If you're a tourist, do not go here! Walking in, you will notice a very dirty establishment with trash and particles of fried chicken littering the floor beneath you. As you walk up to the line, most likely someone will be yelling about their order or what's wrong with it. When you finally reach the cashier's counter, you will not be greeted with a smile or even a "hello", so don't expect it. After you get your order, you will notice some vagrant passed out or staring at you INSIDE THE ESTABLISHMENT and more often than not, they will ask you for your food. I'm not against giving to the homeless, but this place should say "Free Hostel" above it's doors before you even step inside. One time, I had a vagrant just grab my chicken off my tray, while subsequently having her breast flap out of her shirt and onto my shoulder. I like Popeye's like most people but this specific establishment should either get new management, a new owner, or shut down, because it is very obvious that they should not be in the food business. This is all in front of the counter mind you, I don't even want to know what happens behind, where the food is made... You've been warned.
(1)
Felix S.
The chicken is always good but the service sucks....HORRIBLY
(3)
Yvonne B.
This place gets three stars because I LOVE Popeye's chicken strips and nuggets and the service here wasn't too bad, but the employee that was cleaning up around the restaurant was a complete and total JERK. I went for lunch and the place was packed. By the time I got my food one table cleared up so I snagged it. There was a young guy cleaning off tables and sweeping the floor. As soon as I sat down he decided that he needed to be sweeping under that table that I was currently sitting at. I asked if he wanted me to stand for a couple minutes so that he could do that, but he said no. So I starting eat and he swept over my feet at least three times! I was like "Hey you're literally sweeping my feet! Do you need me to move?" he said no that he was done. No apology, just moved on...to mopping. He didn't mop over my feet, instead he jabbed me in the arm and rib area twice with the end of the mop. I semi-shouted, "Hey! Seriously? Can you watch it with that thing? You already hit me twice!" His response, I blank stare and an "Oh." I will go there again because, like I said, I love the food, but if I see that fucking guy again - pulling that same crap - I am going to be "that person" and speak to his manager. It's just plain rude!
(3)
KengiKat C.
I would call this place ghetto, but that would mean i would give it two more stars. This place is not even worth one star, but yelp makes us give at least one. DIRTY is the first thing that comes to mind when you walk in. SLOW and RUDE is the level of service you will get from the staff. Unless you speak Spanish. GROSS is the food you will eat once you've paid for your order which will take forever. This place says they take credit or debit cards, but you must walk over to their ATM to get cash to pay for your order. 99c Tuesday is so sad. I feel so bad for all the homeless, poor families and seniors who can only afford this place.
(1)
Elizabeth C.
I think that the best thing to be said about this Popeye's is that it is, for one reason or another, located in a medical building. Don't believe me? Look up, above the façade*. Now you believe me. Other than that, this location is beyond average and, but for the Medical Building sign, would get no more than two and a half stars; as it is, however, the sign pleases me to no end, so I'll round up to three. Three stars! *or not; I will do the hard part for you: yelp.com/user_local_phot…
(3)
Joamna S.
interesting and tasty
(5)
Jinny C.
Popeyes is my all-time favorite fried chicken chain. This location blows. Dare I say it -- the chicken is Too Greasy here. Parking isn't an issue, simply because it doesn't exist. Good luck, muchachos.
(1)
teddy z.
My girlfriend was dying for a Popeye's biscuit. I had never been and wanted to try it. So we drove to the one on Hollywood Blvd. It was around 6 and the place was oddly empty. I ordered the 3 piece with side and with biscuit. We got the french fries and also an extra biscuit. When the order came, I looked at it at thought something was missing. They gave me only 2 pieces of chicken. I went back up, showed the guy and me gave me a third piece. No big deal. We ate. My girlfriend was disappointed by her biscuit. The promise of her memory of loving them didn't match the reality of the present. But I thought the chicken, more specifically, the crispy skin part, was awesome. There were some really fatty parts that grossed me out, but the skin was worth it. I was going on Twitter and found out that Popeye's was running a special. If you ordered the 3 piece w/ side and biscuit, they were giving away a 2 piece w/side and biscuit free. I hate to sounds untrusting, but I thought it was weird that I only got two pieces when I ordered three and the guy acted strange when I went for my third. Was the intent to deprive me of my freebie? In retrospect, I'm afraid it was.
(1)
Meg B.
My boyfriend likes the food here, so I decided to tag along for a recent trip to this particular Popeye's. This is one of the most depressing and sketchy Popeye's locations imaginable. While waiting for my boyfriend to get his food, a woman in front of him started to get into a verbal argument with an employee because she was short some change (this Popeye's only takes cash, btw). The woman came up with the change by shouting at everyone else in line until someone gave her a couple of pennies so she could pay for her order. But apparently this woman was already pissed off because she began throwing items from her purse at the employee while waiting for her food, and shouting "You better f*****ng give me food!" Eventually the woman received her food order, and walked out. Not even two minutes later, the same woman storms back into the store in a psychotic diva rage, water bottle in-hand, she walks up to the counter and pours water all over the employee. What is wrong with people???? She then turned around and began to leave, but not before threatening other customers that her boyfriend would come back and shoot up the place if they touched her. The employee kept working after getting water poured on her, but the whole scene was super depressing. Between that incident, and the generally poor service at this location (not to mention the abundance of shady characters in line), it took about 20 minutes to get one order of chicken. The closest parking is 15-minute metered parking, 25 cents for 15 min (though good luck even finding an open spot), and my boyfriend said that anytime he has come to this location it takes a minimum of 15 minutes to receive his relatively simple order. I don't recommend this place.
(1)
Frances L.
OK...guilty pleasure time...I love me some Popeye's Fried Chicken. It's quite possibly the only major chicken chain I would ever go to on my own accord...the skin, the batter, the juicy fried goodness...yum. I don't ever want to think about what kind of chicken this is...I just know that I like it. Oh, and the cajun fries, too. The strips and other sides...I'll pass on. No thanks. But oh man...fried chicken happiness. 4 stars for the chicken, 1 star for this location-- highly incompetent folks and it's kind of greasy inside...I always grab some quick eats to-go for those nights I'm just too tired to cook and want to have something fried and oily.
(3)
Mike C.
When its 96 fucking degress outside and you have a joint enclosed by glass on two sides with a narrow door and zero breeze entering the place, it's time to turn the fucking AC on. Is keeping it hot in here your way of enforcing the sign that says "Visits limited to 30 minutes for dine-in patrons only"? Tried to gulf down my shrimp and fries as quickly as possible so I wouldn't sweat for very long. Being that the portion size and shrimps were so small, that wasn't hard to accomplish. Taste was what you would expect, service was quick, employees were friendly. Had it not been so damn hot in the place, they would have received the average 3 stars for a fast-food joint. Maybe some other time when I'm in a rush, need a quick bite, and it's a low 70 outside, I'll stop back.
(2)
Sanyika S.
Probably the worst Popeyes ever, the food is nasty, chicken is cold, old and tasteless, the employees are ridiculously rude and, they do not accept credit or debit cards and think twice about using the bathrooms, you will need a Tetanus shot before entering and after! If after reading this review, you decide to eat here, get your food to go, the stench from the Hollyweirdos coming in and out will quickly cause you to lose your appetite.
(1)
Tina L.
Greasy slightly marked-up goodness. I looooove you, Popeye's, like I know I shouldn't. Which is why I stay away from your gravy, your potatoes, your buhdunkadunk-bawkbawkbawk. See? Already I'm going crazy. Now I could so go for some crispy popcorn shrimp.
(3)
Dick H.
Popeye's Chicken & Biscuits on Hollywood Blvd is a place to be experienced. It has ambiance, low prices, and the best Fast Food Fried Chicken around! Ambiance = A cast of regular Holly-Weird folks. And I mean this in a loving way. Low Prices = A great Cheap Eats place with daily deals posted on the windows. Best Fast Food Fried Chicken = Exactly what it says. I always go with the spicy for some tasty flavor and the sides of Biscuits with Red Beans and Rice. Mmmm Mmmm Good Eatin' -Don't you know who I am? I am Dick Hollywood!
(4)
Mr. M.
they need security guards, or better a police officer standing inside. too many times when you go there, you get hassled somehow, and yesterday's visit a 300 pound guy who looks like he's upset regarding the last 150 years of history intentially walks through people knowing that he's twice the size of everyone there, not saying 'excuse me' or anything. get hassled verbally is one thing cause you can ignore it, but people getting physical with you is a deal breaker.
(1)
San S.
Popeye's has some great food. But, lets be honest, this location isn't the best in the world. This location, for whatever reason, seems to have missed the memo of the gentrification of Hollywood Blvd. Basically it's all the worst stories of Hollywood inside a tiny restaurant. And yet we all go here because the food is OMG. The absolute worst thing about this location is the cash only policy. You're a fast food chain. What is wrong with you?
(3)
Lolo Jr. P.
Popeye's Chicken Fast Food, SUCKS!! But if your a SALT lover than Popeye is made for you.......
(2)
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Address :6384 Hollywood Blvd
Los Angeles, CA, 90028
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Street Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Dogs Allowed : No Waiter Service : No Drive-Thru : No Caters : Yes
Cameron S.
Look. The staff has always been fine to me, and yeah maybe there is some attitude every so often, but what do you expect from a fast food joint in the middle of Hollywood? Sometimes it's gross, sometimes it's clean. They're all doing their best. I'd probably ignore half my customers too if I had to deal with a majority of the crap they see every night. Anyway... that being said. It's Popeye's. I eat here once or twice a month. I've never had any issues other than not getting the right sauce. I went last night and Janesha helped us. I liked her. She was sassy in all the right ways and really seemed to be making the best out of the night. They were super busy when I was there. The line does get kind of long, and yes they are a little slow at times, but it seems like whenever they're slow, its because someone is being trained. There's no parking other than street (again... Hollywood) so that causes problems, but whatever. It's better than going to Chick-Fil-A.
(4)David B.
While attempting to buy two biscuits for carry out at Popeye's on Hollywood Boulevard in Hollywood on 9/12/15 at just after midnight, I was assaulted by the security guard who told me that I had to leave based on the grounds that I had a service dog inside the store without an identification card. He was completely uneducated on service dog law (No such identification is EVER required by law). When I attempted to educate him, and get a clear answer on what law I'd violated, he grabbed my arm and twisted it to get my camera phone out of my hand, because he didn't like being on film. He then presses stop and drops my phone on the counter --- That is where the film ends, and you will either need to rely on my word, or call Popeye's to see their security footage --- He pulled out his taser and zapped it in my face a bunch of times and threatened to tase me, all while my American Pit Bull Terrier, who is police trained, is remaining completely calm at my left side. That being said, customers started angrily approaching the guard and confronting him in the masses about assaulting me and taking my phone; One customer demanded the guard return my phone to me. At this point, the focus was no longer on me, so I yelled to the guard who was being bombarded by Popeye's customers that I was exiting the store voluntarily and calling the police. He LITERALLY chased me outside and yelled to all of the black people standing around that I called him a 'N*gger'. Let me state for you unequivocally, that THIS DID NOT HAPPEN. He even told the police that I did! That is 100% falsifying information to a sworn law enforcement official. I'm a pretty smart dude. Even if I were a full blown racist, I wouldn't call an African American security guard a very unpleasant racial slur in a room about 80% full of hungry African Americans. That's a fool's errand. Race was never brought into this until he made a problem where there was none by lying. Ultimately, the police took a report, and I told them I wanted to press charges. Legal action to follow. Whereas the food is usually delicious, and the wait staff are always pleasant to myself and my service dog, and this review should not necessarily reflect their individual service to me, the security firm in which this Popeye's employs guards from needs to be completely reevaluated.
(1)Todd P.
OK So I have to raise my rating from one star to 3 because someone told me they now actually accept credit cards or debit cards. I went back to the place when I was walking by the other day and it seems as if they got the message and cleaned up their act. I will give credit when credit is due !
(3)Gretchen H.
Do you really want to see the freaky side of Hollywood? Come to this Popeye's. Every time I come in here there's some marvel of human evolution in this place. Other then fearing for your life for delicious greasy goodness this place is a winner in my book! :D I love my some Popeye's...crispy golden fried chicken.............mmmmm......chicken..... Oh...but on a side note, faux honey now?! WTF?! It's gross!
(4)Ags P.
You know times are tough when you're in line at Popeyes, and the woman in front of you orders ONE chicken wing. Seriously? Wow. I was surprised. I was kinda scared outta my mind, when I found out the closest Popeye's was on Hollywood and Cahuenga, and I had to be there at 7pm, when it is dark outside already. But damn, but my cousin had a hankering for them, so I had to deliver! Of course...there's no parking. OF COURSE! So, I found myself going there, after work, parking a couple of blocks down, and hoofin' it, in my heels to this place. So...as I stepped in, with my work attire, I immediately felt out of place. But who cares, I'm hood, yo! I grew up on the streets...okay, maybe not that hood. Suffice it to say, I didn't look around, kept to myself, got my chicken, and got the heck out of there, asap. It's good eats. It's Popeye's for goodness sake!
(3)Jason M.
very bad ! chicken pink inside ,hard as a rock outside ,bisuits hard and cold.this place is sad ,the only thing that was right on my visit was the mashed potatoes other then that i am done here at popeye's on hollywood blvd . my name is jason morimoto and this message has been appoved .
(1)Katie L.
Oh dear lord. I've never been so nervous eating chicken in my life. It's all fun and games watching the Hollywood Blvd. riff-raff walk in and out, until a crazy lady walks by and pulls your hair...!!! I was just sitt'n there eat'n my chicken, minding my own biznass and she gives my hair a tug. Sheesh! Yummy food but you can forget about eating in peace at this location.
(2)Gerard I.
A few weeks ago, me AJ and M., went out to kick it in Hollywood. Aj had not eaten since the early part of the day--a quick stop was in order. He got a quick piece meal, and he seemed satisfied. I just had to keep my guard up, 'cause the homeless and gutter cats do come in and out. Shit, in this town, you gots to keep your head up. I almost joined AJ in a meal for myself, then realized that it's slightly overpriced--the Pasadena location is much cheaper. I hope they're not putting a premium on the food, because it's Hollywood. Oh well, I saved my money for some bacon wrapped hotdogs that night.
(2)alex C.
Yes for cheap food in Hollywood! Pay attention to their signs on the windows. Those deals are always better than whatever they have on their regular menu. They have a really cheap Tuesdays chicken deal and some good family meal deals always running. Get the chicken spicy for extra flavor and their cajun mashed potatoes. Their biscuits are very buttery and chicken very greasy, so if you're health conscious this isn't your joint.
(4)A C.
I can't believe I am raving a fried chicken place. I don't eat it often...but I was craving some spicy fried stuff and happened to pass by Popeyes at the right time. This location around 6:30 pm had a long line of customers. I don't know whether it's been a long time since I last had it, the chicken tasted so good to me. They fry the chicken with a lot of mix. But, if you peel the skin off, which I do for health reasons, the meat inside is so tender that you could eat two pieces with a bowl of white rice. A great alternative to KFC. The fried shrimps were not as good because they were over fried and dry and tough.
(4)philip r.
being a country boy raised up on country cookin' and with a taste for Cajun spice, it's hard for me to find the "real deal" in a place like L.A. but Popeye's really is the best fried chicken and traditional Southern/Creole cooking you're gonna get at a chain. that's all there is to it. and it's really your only option North of the 10. pretty sad, i know. but that spicy fried chicken and Country-meets-Cajun-styled sides satisfies both my love of old-time Southern fare and piquant Creole cooking. i even like the location in the heart of Hollywood - a droll little juxtaposition. they lost that 5th star, though, just because the place is cash-only. post-70s technology too expensive for ya? got a bunch of Illegals running around in the back that you have to pay off-the-books? i really can't understand the reasoning for this. but it's the best Country Cookin' certainly in H'wood, and possibly in L.A. start taking my debit card, and it's 6 of 5 stars from me!
(4)Brian M.
If you set up a camera and filmed this place at 12am on a Saturday night you would have a hit show on your hands.
(3)Jon B.
I only come in here after drinking at Tiny's for 2 reasons: 1. Restroom with no wait (Dirty) 2.Biscuits with honey!!!
(3)Arch T.
Don't go late at night. They only take cash and don't give out receipt when you ask for it. I'm not sure what the employees are doing with the cash but the manager might wanna check on their night shifters and do some accounting and inventory.
(2)Denise V.
Only reason it didn't get a 5 star was because of the people and location. You really can't eat in peace when homeless people are constantly asking you and others around you for money. Other than that, the employees are friendly. The food is SO good. I just tried Popeyes about two weeks ago and I fell in love. I get #6 the Spicy strips with a side of mashed potatoes. The fries are sometimes good and sometimes too soggy. Other than that, the spicy chicken is the best!
(4)Seth L.
The spicy friend chicken thigh and wing with a biscuit - I don't think I've ever had better fried chicken in my life...no joke. Only $.99 on tuesdays! Only drawback is that some of the male employees genuinely seem to hate life and their customers.
(5)Mike A.
Stepping into thIs popeyes is like walking into a dream world. Like opening a door that just leads back to the previous room, you wait for someone to take your order only to end up at the register at the opposite end of the counter. Suddenly you find yourself back at the other register waiting for someone to take your order again. Eventually you order your chicken and get to wait around for about 15 minutes being approached by oracles and reincarnations of lord Jah who for some reason seem to always be 1$ short for a #7 chicken combo. Eventually your chicken comes out and you enter pure heaven as you bite into the hot spicy chicken breast that the employee rubbed his butthole on. If you ever feel like taking a few Xanax without the side effects just come here.
(5)Bret W.
Low value/high prices (for fast food)...no free drink refills...biscuits 90 cents each...geez- this place makes the Titanic look like a dream vacation
(1)Ida C.
great chicken, disinterested counter people, sometimes the dining room is just plain grubby. and what can I say about the customers - well, sometimes they're "colorful" and sometimes they're friggin' scary!!
(3)Richard C.
Finally my wife did not get shorted a muffin or piece of chicken at Popeye's. Apparently the girl who was robbing customers is no longer working there. I hope she was arrested! So it's safe to buy chicken there again.
(4)Maral A.
5 stars, cuz food was great. (I don'teat chicken,but my pals do,and did) And also because I DIDN'T go potty. I figure it was a safe bet there was a monster in the bathroom.
(5)mike s.
Sketchy beyond belief. I'd never eaten at a Popeyes but saw a sign in the window advertising two pieces of chicken for 99 cents on Tuesdays. It was a Tuesday and I was hungry so I went in and ordered two pieces and mashed potatoes to go. There is no way I would dine in at this place. The only people eating inside were homeless people, or those indistinguishable from homeless, and really what's the difference between the two. As far as the food goes it was edible. It's greasy fried chicken (duh). It was a good deal at 99 cents but I wouldn't pay full price for it.
(2)Genevieve B.
I was raised on this place back home in Houston, and then living close to 5 years in New Orleans but I'm going to write the diclaimer that should go on the side of every single item on the menu: Tonight your mouth will love you for it, tomorrow your ass will hate you for it. Do not stand near open flames for 24 hours following consumption.
(5)Cat T.
What can I say? Popeye's is my absolute favorite when it comes to fried chicken. I love their spicy chicken. Their biscuits are awesome. At first bite I wasn't too fond of their mashed potatoes but at around bite number six I was hooked.
(5)Amy L.
Best place to wander in after boozin it up at all the hollywood clubs in the vicinity! I'd eat here even if I weren't severely intoxicated. Parking is a nightmare, but their spicy crispy chicken is a DREAM! their biscuits taste like buttered butter and their mashed potatoes laden with a rich and hearty bacon jalapeno gravy. A heart attack waiting to happen, but at least i'll die happy.
(5)Rengie M.
I pick Popeye's over any chicken place (except Bernie's Teriyaki). But only when they have the fried crawfish / fried rice... ummm yummy.
(5)jazzy d.
Filthy, filthy, filthy. It was so scary I couldn't even eat. It was scary in broad daylight in the middle of summer. Stay away.
(1)Hiland H.
want the true hollywood story? come to this popeyes. eat next to a homeless gutter punk. dirty. no free refills. i feel like i have aids after eating there.
(1)Paul L.
i love this place and all the crazy people that come in here.
(5)Susamoy A.
One of the worst Popeyes franchise I've ever came across. Bad customer service, cold decomposed food, almost no parking, dirty sitting area, no drive through & invaded by homeless people Menu doesn't have all the foods. So if you try to order something that's not on the menu, they'll look at you like you walked in to Popeyes for the first time in your life. And anything they have to make fresh (like fried shrimp), they'll discourage you not to order & if you insist, they'll say it'll take 20-30mins. We had a office party, so I ordered all legs & thighs (40pcs). After i came back to our place, i found out they gave me mixed box. And one of the wings had a big feather. When we took it back, they didn't apologize or even admit that's a feather. They tried to convince us that's a tissue! Hahahaha! Avoid this junkyard for any costs!
(1)Stephanie S.
For the amount of doodoo they have to deal with on a daily basis I applaud the people that work here! People forget that the people who make your food are human they don't get paid very well either, they were 10 minutes to closing with people piling in and they were pretty good about serving everyone though hectic still all around decent service for wanting to go home!!!
(4)Elvi T.
Are. you. kidding me?! Parking is impossible to find, the restaurant matches the dirty streets right out its doors, and the chicken SUCKS. I was told there was gonna be a wait since they didn't have spicy chicken readily available and you're gonna make me wait 15+ minutes to get super dry chicken thats obviously been waiting under the heat lamp all day?! I really hope this isn't the norm quality of chicken people get around here. My heart breaks for all fried chicken lovers out there.
(1)Jessica E.
I went to Popeyes two nights in a row, after two nights of partying in Hollywood. I loooove that they are open until 4am because I usually crave junk food after a late night out. I arrived around 2:30am both nights, and boy are they SLOWWWWW. I really don't know what takes so long for the line to move, but I don't really care because I love their chicken strips, their seasoned fries, and their biscuits! I always get the Number 6, and I'm always a happy camper once I finally sit down and get to eat my food!
(3)Aishah S.
Tony is the best cleaner ever he makes sure the store look very clean. Cherie is the best cashier ever !!!!
(5)Davit B.
Went her too eat too day only had sweet tie and fruit punch no sprite no coke no dr pepper worst place in Hollywood had too wait 15 minutes for my food no one was in the store but me wait 15 minutes wow''''''''''''
(1)Ashlee H.
DO NOT EAT HERE!! I got to the bottom of my fries and there was a cock roach in the bag. I threw everything up. I couldn't believe I ate all that food and then discovered a roach at the bottom. It was my very first time eating at Popeyes and will definitely be my last. Don't do it! There is a picture of the roach in the bag posted if you need to see for yourself. I'm telling everyone how disgusting this place is.
(1)P B.
This Popeye's has been recently remodeled and looks so much nicer than it used to. They should have taken that time to retrain their staff. It's always the worst staff experience anytime you go in, but I live in the neighborhood and its the only fried chicken close by. You have to put up with the band of idiots. Their staff HAS to be trained. You get your order in and half the time you're waiting there staring at the expediter who is just standing there doing nothing! Nothing! They move at a snails pace, or they get lost in some conversation with themselves or one of their "regulars" who are there just to use the restroom. They need to catch up with them first before they get to any orders. I once saw I guy get livid when after waiting for 15 mins for his order they informed him they actually were out of that type of chicken. 15 minutes! For them to look at the rack of chicken in front of them and say, oh yeah, we don't have that. I just got back with an order that was supposed to be ALL WHITE MEAT. I looked at this one piece too quickly, should have trusted my gut, when I said this doesn't look like a breast, it's too small. The kid said, no, no that's a breast. I get home. Nope. It's not. Dark meat. SO THE STAFF AT POPEYE'S CHICKEN CAN'T IDENTIFY PARTS OF A CHICKEN ACCURATELY!! WTF!?!?
(1)Angel M.
The food is fine, usual Popeye's fare, but the service sucks. I ordered a spicy breast (3.15, a spicy chicken breast and a biscuit), the same order as the customer in front of me. He was served immediately after ordering and I had to wait for 10 minutes. All the chicken was cooked, I was simply ignored for that long even though I was waiting right in front of the register and making occasional eye contact with the woman working the front (this happened today June 20th, 2015 at about 8:15 pm). Felt pretty crummy when I finally received my order and the guy in front of me was already gone... Ridiculous
(1)Steve A.
Great greasy chicken on the go. The sides are tasty, but the staff is rude...I guess I would be too having to deal with all of the riff raff coming into this location ***too pricey for what you receive
(2)Stefan B.
I thought all Popeyes were made equal but I guess not. This was so greasy. Like I know it's Popeyes and it should be greasy but they like straight up forgot to drain the oil off the chicken surface. Plus the chicken strips had this weird, plastic taste to it. Go to a Popeyes that's more hoppin. I didn't go in because I didn't wanna get my ass towed so I waited in the car while my friends went in and they said it was totally empty. And they waited like 20 minutes I shit you not. I was in the car like damn is this fast food? Why isn't it fast tho? Fuck this shit I should have gone to Yoshinoya. I wish the Popeyes on Melrose and Vine/Rossmore was still open. If it was i wouldn't have any problems in my life
(1)Robert G.
Literally the worst encounter ever. The counter person was named rourke. Not only did he screw up my order but had me grabbed off the street due to his fuck up. I run 8 restaurants in Hollywood. His fuck up would be a fire able offense. I just hope that Popeyes would care about their customers more than to rely on this.
(1)J Michael A.
I dont know her name but taller black girl who works there is soooo nice. If a line always apologizes and makes customers feel good. And she remembers what us regulars like. A+++++
(5)Joe T.
How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously? How can you be out of coleslaw??? Seriously?
(2)Nicole L.
I've always loved Popeyes for their fries. They are the only thing that never fail. The same goes for this location. That's the only reason they get two stars. My fries were fresh, but my tenders were soggy. The third star is for how fast they got my food after ordering. However, I stood at the register for 5 minutes before anyone even said anything to me. Then a few minutes later he asked if I wanted to order. So I got a number 3, or whatever it is for a 3 piece chicken meal. However, my lemonade was literally filled to the rim with ice. I got maybe 3 sips out, and that was it for my medium drink.
(3)Andy W.
The best Popeyes I ever had in my life! The powerful smell of tasty chicken filled my nostrils and made my stomach hunger for chicken. The chicken was amazing and I love the shrimp. You should also not miss the biscuits.
(5)Kimberly M.
It's popeyes...you can't really expect exceptional service. I waited 5 minutes to get my order rung in, but the staff was nice, so i didn't mind. It took about 10 mins at max to get my food, which again, did not mind. They were out of ketchup, as I overheard so that must kill it for a lot of people. Anyway, I came here for the signature taste, not the service. so 4 stars from me. Edit: I saw someone's order who just walked in 10 mins after be given after I have been waiting for near 15...and had to say something for them to commence my meal. I'm not here for the service...but I want my food. Dissapointed. Also, this girl working seems like she needs more training.
(1)Judy H.
If you're craving some fast food fried chicken, Popeyes is THE best place to get your fix. Trust me. I'm originally from New Orleans, where we know our fried chicken AND it's the motherland of this awesome restaurant. Pros: + Fried chicken: I usually order the two or three piece chicken meal which has a side, biscuit, and drink included. My bf got the chicken po'boy which might've made his eyes roll to the back of his head. Side notes - If you're not a fan of spiciness, go with the mild flavor. And yes, there is a LOT of batter on the chicken. Some people may see this as greasy and gross. I see it as delicious chicken fried the way it should be. + Side options: If you've never had Cajun food and feel adventurous, I'd suggest the red beans & rice or cajun rice. Otherwise, my other favorites are the mashed potatoes and cajun fries. + Price: The portions are very reasonable for what you pay. My two piece meal was about $6. + Other: When we visited, the place was starting to pick up due to the lunch rush. However, there was hardly any wait to get our food, and the lady who took our order was courteous. Cons: + Location: This restaurant is located among the busy streets of Hollywood. As another Yelper mentioned, it makes for some good people watching. + Parking: There's only street parking so be prepared to walk a few of blocks if you aren't lucky enough to snag a space close by. + Drive thru: There isn't one.
(5)Justin J.
I wish I could comment on the taste of the food, however after thirty-five minutes of waiting and several times of asking (each time they were "out of this or that") I just took whatever they would put into a box. The staff are absolutely dreadful and just stand there walking back and forth. The cashier moved at a glacial pace which was sadly way faster than their kitchen. I came with someone who happened to order the exact same menu item I did and he got his food within 5 minutes and finished well before they cared to even look at mine. I took what they gave me, none of which was anything I even ordered, and left it in the box. No thanks. Awful, awful staff experience.
(1)Ken S.
Food is really good!! Parking sucks if you are driving. I only went one time, but it took about over 20 minutes to receive my order, which they forgot to give me one of my sides. Wahhh!! I was looking forward to those Cajun fries!!
(3)Wigmor M.
I have been a Popeye fan since I discovered their amazing fried chicken in Chicago. Now that I move to LA, I discovered this location a few blocks from my place. I have always ordered from this location but something happened last week that requires a special mention. Last Sunday, I ordered a 12pc. but instead got an 8pc. combo. I immediately called the restaurant and informed them of the mistake. The customer servicing I received was AMAZING!!! John put a note regarding the mistake and I kept the receipt. Today, I went to the restaurant and John immediately recognized me. He was very apologetic and ensured that the mistake is rectified. This is the type of customer servicing that all other fast food Chains should copy. I am all the more a fan of this Popeye's location. Superb chicken and superb servicing. Thank you John for being totally awesome!!!!!!!
(5)Lynn O.
Not bad! The workers are friendly. I mentioned it to one of the workers and he suggested to try the blackened tenders. It wasn't amazing but it was still pretty good. It's seasoned well. The biscuits, oh my god. They are amazing. I didn't like the mash potatoes that much but whatever. There's a lot of weird people here but that's just because it's in hollywood.
(4)Sara H.
This branch takes the fast out of fast food. Not to mention the fact that parking's a bitch and honestly, a 5 year old could have gotten my TO GO food faster than they did. Food was okay. I just didn't like the idea that over 3 people had to prepare my order. It's called use a pen and mark off whatever you got ready off the god damn order ticket. There wasn't even a line of people nor was it busy. I love Popeye's but Jesus Christ, this branch needs to step their game up.
(2)Lessie W.
Chicken is always hot and Fresh when I get here....only thing I didn't like was I ordered a kids meal for my 2 yr old son and they didn't tell me they were out of toys....I got back to my hotel room and notice it. Called them told them I would be back to get the toy...walked all the way back for them to tell me they were out....Something they should tell people at the time of purchase. We all know kids live for the toys.
(4)Erica C.
The staff is alright, food is...popeyes. Biggest complaint: BUMS. In the 20 minutes I spent there 5 people came up and asked me for food or money. How do they let this happen? The place isn't that big and I know cashiers can see/hear the harassment, so why is nothing done about it?
(2)Bob D.
I was skeptical after reading some of the reviews about this branch. Apparently they must have gone through a major renovation since some of those older reviews. The place was clean, bathroom pleasant, and the service super quick. To be honest this was my first visit to a Popeyes so I don't know how it relates to other locations, but the food was so good I will be seeking out more. I enjoyed the people watching of all the people walking up and down the street.
(5)Karli P.
I'm pretty sure I got a UTI from this place, I'm not even going to lie to y'all. I was visiting from Utah, which lacks in Popeyes establishments, so I was excited to see what they offered. I am a vegetarian, so I walked in with the understanding that I wouldn't have many options. I was correct. Despite how filthy and depressing this place was, I was hungry and had to pee. I ordered the beans and rice, then got my bathroom token. I was incredibly horrified upon opening the bathroom door. It was small, dingy, and I felt like I could manufacture and sell meth out of it if I was feeling like Heisenberg that day. Despite my better judgement, I dropped my drawers, and plopped down onto the toilet that has probably had prison "hooch" made in it. Let me tell y'all how much I regret peeing there. Because of that sketchy toilet seat, I now have a positive UTI test in my garbage can. I'm sure y'all can imagine my symptoms as well. The gross beans and rice wasn't even worth the pain I'm in now. Please ladies, if you must eat here, don't use the bathroom.
(1)Jay B.
Back on 12/24 at the behest of a friend visiting from outside of the US. Waited in line forever it didn't move. Staff could not take an order and move the line for anything. The staff is friendly but this location shouldn't be this dysfunctional.
(1)Yankee R.
The scenery is amazing and you'll never be bored while secretly observing all the other diners, because their clientele is NO JOKE. Just don't get caught because some of them might get freaked out and say random nonsensical things towards your way resulting in a not so enjoyable chicken meal. When it comes to the food, they got fried chicken, biscuits, beans, cole slaw, and I have no idea why in the hell I'm listing all their food. Anyways, I doubt it would win any awards but when 420 is in full effect, it hits the spot. If I ever end up here, which isn't that often, not because I prefer not to, but because my damn body likes to revolt more and more as my body grows older, I usually head there on Tuesdays, because of their Thigh & Leg special, which i think is 1.29? It used to be 99 cents, but I'll survive. Popeye's Chicken & Biscuits is the place to go if you're in the looks of a GOOD time.
(3)Arthur W.
I wait for 30+ mins on a late night Saturday night. We ordered a 24 piece meal with 2 sides. Told them macaroni and cheese & the coleslaw. And told them to give us hot sauce and ketchup. They gave us coleslaw and the Spanish rice. And they gave us hot sauce with no ketchup. I mean I did tell you my order in English right(cuz the menu was in English)? And if I'm correct.. California is no longer part of Mexico and oh wait hold up. Half of your staff isn't even hispanic. They are like African American. Wtf puto! This isn't effin Los Pollos Hermanos. Where's the corporate number? Like it looks pretty in here but it's the worst experience I've ever received at a popeye's
(1)Melissa M.
This place sucks. It's dirty, the workers are rude and the food just looks and tastes terrible.
(1)Michael J.
Popeye's after a long late night is a must. I actually love the chicken and the staff!
(4)Zoie H.
Man, if you ever want to be depressed come to a Popeyes on a 99c Tuesday. It was really sad to see the eclectic mix of homeless people, people who were down and out, large families and old(er) people who were eating on a budget, and broke ass college students like myself. I honestly did not feel like a million bucks in here. It was a really sad mix. A lot of people in here are the people that I see late at night on the streets, and it doesn't make me feel good that perhaps the only nice thing they can get that week is popeyes. But i guess on the other hand the 99c Tuesday meals can really help some people out. Sure it's far from "gourmet" food, but for 99c it's a hot meal - and that can be enjoyable to many. Service was efficient and "fast food friendly". The onion rings were a waste of money. The chicken was edible. Don't expect to feel great after you leave.
(2)Tish N.
The only reason why I give this place one star is because our food was fresh & standard Popeyes. My major grip was the cashier messed up our order. That happens & it isn't the end of the world. The problem is that the guy behind the counter threw the old food back under the lamps. How about no! That's not sanitary. Secondly, a homeless man approached us while we were eating begging. I ended up giving him some food, mostly so he could leave. Knowing where their location is & they should invest in some security.
(1)Scott R.
I love Popeye's Chicken, but this place is run by the biggest bunch of incompetent doofuses I've ever seen. I got there and there was a four person line, and it still took about 15 minutes until someone took my order. It took another 10 minutes for me to actually get my food. I was in a rush so I grabbed my bag and sped out of there, later to find out they only gave me half of my order. The employees at this store are the strongest argument against paying fast food workers $15 an hour. I'm fairly certain that you could train stray dogs to do a better job than them.
(1)Ajhee N.
The employees here are always so sweet to me and just a joy to be around. Especially Matthew and Codi. :)
(5)C L.
Third time going (I'm a masochist). 1st two times weren't great employees didn't know their menu, management was aloof, etc. Heard they had shifted things around. Well, service was a lot better. But parking is still a massive pain. I don't want to pay to get food before I pay for food. Parking lots all round starting at $5. Work on parking (and all the homless people that stand right at the door) and this place might actually be worth the trouble.
(3)Brian R.
@PopeyesChicken - This looks like a Popeye's, but the chicken barely taste like Popeye's. Either they tried stretching the seasoning or the flour and oil needed changing, but Something is took the flavor out of the chicken at this location the night I wen
(2)Justin E.
Definitely not one of the better Popeye's I've been to. First off the parking is terrible, have to find street parking and good luck with that. Not Popeye's fault though. Secondly, every time I've been there the employees are not very friendly or helpful. The inside is definitely not inviting, I always get it to go. A couple times I've been there the place has been filled with light smoke and was very warm. The food quality seems to be hit or miss. One time you might get fresh food while other times (which seems to be a majority of the time) you can tell the food has been under the warmers for quite a while. Overall I give it two stars. Definitely below average but I'm sure there are worse restaurants out there. If there was another location nearby I would go there instead.
(2)Mr. D.
Well....Here goes... If you're a tourist, do not go here! Walking in, you will notice a very dirty establishment with trash and particles of fried chicken littering the floor beneath you. As you walk up to the line, most likely someone will be yelling about their order or what's wrong with it. When you finally reach the cashier's counter, you will not be greeted with a smile or even a "hello", so don't expect it. After you get your order, you will notice some vagrant passed out or staring at you INSIDE THE ESTABLISHMENT and more often than not, they will ask you for your food. I'm not against giving to the homeless, but this place should say "Free Hostel" above it's doors before you even step inside. One time, I had a vagrant just grab my chicken off my tray, while subsequently having her breast flap out of her shirt and onto my shoulder. I like Popeye's like most people but this specific establishment should either get new management, a new owner, or shut down, because it is very obvious that they should not be in the food business. This is all in front of the counter mind you, I don't even want to know what happens behind, where the food is made... You've been warned.
(1)Felix S.
The chicken is always good but the service sucks....HORRIBLY
(3)Yvonne B.
This place gets three stars because I LOVE Popeye's chicken strips and nuggets and the service here wasn't too bad, but the employee that was cleaning up around the restaurant was a complete and total JERK. I went for lunch and the place was packed. By the time I got my food one table cleared up so I snagged it. There was a young guy cleaning off tables and sweeping the floor. As soon as I sat down he decided that he needed to be sweeping under that table that I was currently sitting at. I asked if he wanted me to stand for a couple minutes so that he could do that, but he said no. So I starting eat and he swept over my feet at least three times! I was like "Hey you're literally sweeping my feet! Do you need me to move?" he said no that he was done. No apology, just moved on...to mopping. He didn't mop over my feet, instead he jabbed me in the arm and rib area twice with the end of the mop. I semi-shouted, "Hey! Seriously? Can you watch it with that thing? You already hit me twice!" His response, I blank stare and an "Oh." I will go there again because, like I said, I love the food, but if I see that fucking guy again - pulling that same crap - I am going to be "that person" and speak to his manager. It's just plain rude!
(3)KengiKat C.
I would call this place ghetto, but that would mean i would give it two more stars. This place is not even worth one star, but yelp makes us give at least one. DIRTY is the first thing that comes to mind when you walk in. SLOW and RUDE is the level of service you will get from the staff. Unless you speak Spanish. GROSS is the food you will eat once you've paid for your order which will take forever. This place says they take credit or debit cards, but you must walk over to their ATM to get cash to pay for your order. 99c Tuesday is so sad. I feel so bad for all the homeless, poor families and seniors who can only afford this place.
(1)Elizabeth C.
I think that the best thing to be said about this Popeye's is that it is, for one reason or another, located in a medical building. Don't believe me? Look up, above the façade*. Now you believe me. Other than that, this location is beyond average and, but for the Medical Building sign, would get no more than two and a half stars; as it is, however, the sign pleases me to no end, so I'll round up to three. Three stars! *or not; I will do the hard part for you: yelp.com/user_local_phot…
(3)Joamna S.
interesting and tasty
(5)Jinny C.
Popeyes is my all-time favorite fried chicken chain. This location blows. Dare I say it -- the chicken is Too Greasy here. Parking isn't an issue, simply because it doesn't exist. Good luck, muchachos.
(1)teddy z.
My girlfriend was dying for a Popeye's biscuit. I had never been and wanted to try it. So we drove to the one on Hollywood Blvd. It was around 6 and the place was oddly empty. I ordered the 3 piece with side and with biscuit. We got the french fries and also an extra biscuit. When the order came, I looked at it at thought something was missing. They gave me only 2 pieces of chicken. I went back up, showed the guy and me gave me a third piece. No big deal. We ate. My girlfriend was disappointed by her biscuit. The promise of her memory of loving them didn't match the reality of the present. But I thought the chicken, more specifically, the crispy skin part, was awesome. There were some really fatty parts that grossed me out, but the skin was worth it. I was going on Twitter and found out that Popeye's was running a special. If you ordered the 3 piece w/ side and biscuit, they were giving away a 2 piece w/side and biscuit free. I hate to sounds untrusting, but I thought it was weird that I only got two pieces when I ordered three and the guy acted strange when I went for my third. Was the intent to deprive me of my freebie? In retrospect, I'm afraid it was.
(1)Meg B.
My boyfriend likes the food here, so I decided to tag along for a recent trip to this particular Popeye's. This is one of the most depressing and sketchy Popeye's locations imaginable. While waiting for my boyfriend to get his food, a woman in front of him started to get into a verbal argument with an employee because she was short some change (this Popeye's only takes cash, btw). The woman came up with the change by shouting at everyone else in line until someone gave her a couple of pennies so she could pay for her order. But apparently this woman was already pissed off because she began throwing items from her purse at the employee while waiting for her food, and shouting "You better f*****ng give me food!" Eventually the woman received her food order, and walked out. Not even two minutes later, the same woman storms back into the store in a psychotic diva rage, water bottle in-hand, she walks up to the counter and pours water all over the employee. What is wrong with people???? She then turned around and began to leave, but not before threatening other customers that her boyfriend would come back and shoot up the place if they touched her. The employee kept working after getting water poured on her, but the whole scene was super depressing. Between that incident, and the generally poor service at this location (not to mention the abundance of shady characters in line), it took about 20 minutes to get one order of chicken. The closest parking is 15-minute metered parking, 25 cents for 15 min (though good luck even finding an open spot), and my boyfriend said that anytime he has come to this location it takes a minimum of 15 minutes to receive his relatively simple order. I don't recommend this place.
(1)Frances L.
OK...guilty pleasure time...I love me some Popeye's Fried Chicken. It's quite possibly the only major chicken chain I would ever go to on my own accord...the skin, the batter, the juicy fried goodness...yum. I don't ever want to think about what kind of chicken this is...I just know that I like it. Oh, and the cajun fries, too. The strips and other sides...I'll pass on. No thanks. But oh man...fried chicken happiness. 4 stars for the chicken, 1 star for this location-- highly incompetent folks and it's kind of greasy inside...I always grab some quick eats to-go for those nights I'm just too tired to cook and want to have something fried and oily.
(3)Mike C.
When its 96 fucking degress outside and you have a joint enclosed by glass on two sides with a narrow door and zero breeze entering the place, it's time to turn the fucking AC on. Is keeping it hot in here your way of enforcing the sign that says "Visits limited to 30 minutes for dine-in patrons only"? Tried to gulf down my shrimp and fries as quickly as possible so I wouldn't sweat for very long. Being that the portion size and shrimps were so small, that wasn't hard to accomplish. Taste was what you would expect, service was quick, employees were friendly. Had it not been so damn hot in the place, they would have received the average 3 stars for a fast-food joint. Maybe some other time when I'm in a rush, need a quick bite, and it's a low 70 outside, I'll stop back.
(2)Sanyika S.
Probably the worst Popeyes ever, the food is nasty, chicken is cold, old and tasteless, the employees are ridiculously rude and, they do not accept credit or debit cards and think twice about using the bathrooms, you will need a Tetanus shot before entering and after! If after reading this review, you decide to eat here, get your food to go, the stench from the Hollyweirdos coming in and out will quickly cause you to lose your appetite.
(1)Tina L.
Greasy slightly marked-up goodness. I looooove you, Popeye's, like I know I shouldn't. Which is why I stay away from your gravy, your potatoes, your buhdunkadunk-bawkbawkbawk. See? Already I'm going crazy. Now I could so go for some crispy popcorn shrimp.
(3)Dick H.
Popeye's Chicken & Biscuits on Hollywood Blvd is a place to be experienced. It has ambiance, low prices, and the best Fast Food Fried Chicken around! Ambiance = A cast of regular Holly-Weird folks. And I mean this in a loving way. Low Prices = A great Cheap Eats place with daily deals posted on the windows. Best Fast Food Fried Chicken = Exactly what it says. I always go with the spicy for some tasty flavor and the sides of Biscuits with Red Beans and Rice. Mmmm Mmmm Good Eatin' -Don't you know who I am? I am Dick Hollywood!
(4)Mr. M.
they need security guards, or better a police officer standing inside. too many times when you go there, you get hassled somehow, and yesterday's visit a 300 pound guy who looks like he's upset regarding the last 150 years of history intentially walks through people knowing that he's twice the size of everyone there, not saying 'excuse me' or anything. get hassled verbally is one thing cause you can ignore it, but people getting physical with you is a deal breaker.
(1)San S.
Popeye's has some great food. But, lets be honest, this location isn't the best in the world. This location, for whatever reason, seems to have missed the memo of the gentrification of Hollywood Blvd. Basically it's all the worst stories of Hollywood inside a tiny restaurant. And yet we all go here because the food is OMG. The absolute worst thing about this location is the cash only policy. You're a fast food chain. What is wrong with you?
(3)Lolo Jr. P.
Popeye's Chicken Fast Food, SUCKS!! But if your a SALT lover than Popeye is made for you.......
(2)